PRIVACY POLICY
Last Updated:23/2/2026
1. Who We Are
This website, serenityofharmony.co.uk is operated by  serenityofharmony.
We are based in the United Kingdom.
Contact email: serenityofharmony23@gmail.com
2. Age Restriction
Our services are strictly for individuals aged 18 years and over.
By using this website or purchasing a tarot reading, you confirm that you are at least 18 years old.
3. Information We Collect
Information You Provide
Name
Email address
Date of birth (if provided for readings)
Information shared during tarot enquiries
Payment details (processed by secure third parties)
Automatically Collected Information
IP address
Browser type
Device information
Website usage data
Cookies
4. How We Use Your Information
We use your information to:
Deliver tarot readings
Process payments
Respond to enquiries
Improve our services
Comply with legal obligations
5. Lawful Basis for Processing (UK GDPR)
Under UK data protection law, we process your data based on:
Contract – to provide services you purchase
Legitimate interests – to operate and improve our business
Legal obligation – to comply with UK laws
Consent – for cookies or marketing (if applicable)
You have the right to lodge a complaint with the UK data protection authority, the Information Commissioner’s Office (ICO).
6. Payments
Payments are securely processed via third-party providers such as PayPal or Stripe.
We do not store full payment card details on our servers.
7. Social Media and Messaging
We may communicate with customers via social media and messaging platforms such as TikTok and WhatsApp.
When contacting us through these platforms, your data is also subject to their privacy policies.
We do not sell or share your personal information for marketing purposes.
8. International Customers
Our services are available worldwide.
If you access our website from outside the United Kingdom, your information may be transferred to and processed in the UK.
We apply UK GDPR data protection standards to all customers globally.
9. Data Retention
We only retain personal data for as long as necessary to:
Provide services
Meet legal obligations
Resolve disputes
10. Data Security
We take reasonable steps to protect your personal information. However, no method of online transmission is completely secure.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page